Industry Resources

Conflict Lifecycle

Follow a conflict from detection through resolution — the complete end-to-end pipeline

June 1, 2025
12 min read
ConflictsIntermediate

This is an interactive ResolutU tutorial

Launch it in the app to follow along step-by-step

1

Detection

Conflicts are detected when two or more conflicting ownership claims appear in the same rights domain for the same work. For "Midnight Run": the platform's ingestion system detects two ISRC registrations for the same recording — one from Producer A's distributor (60% ownership) and one from Label B (100% ownership).

2

Normalization

Before a conflict can be assessed, all the raw data must be normalized into a consistent format.

  • Matching recordings across ISRCs, UPCs, and metadata variants
  • Resolving name variations (artist aliases, alternate titles)
  • Mapping rights claims to standard rights domains (master, publishing, mechanical, performance)
  • De-duplicating records from different sources
4+data sources typically normalized per conflict

Example: Midnight Run

3

Triage

Triage Factors

Triage determines the priority and complexity of the conflict.

  • <strong>Severity</strong> — how much money is at stake? How many territories are affected?
  • <strong>Parties</strong> — how many claimants? Are they represented by legal counsel?
  • <strong>Evidence quality</strong> — are signed contracts available? Or only registration records?
  • <strong>Age</strong> — when did the conflict originate? How much royalty accumulation is at stake?
Resolut Policy
4

Evidence Gathering

Each party is asked to submit documentation supporting their claim.

  • Signed contracts and split sheets
  • PRO registration confirmations and timestamps
  • Distributor submission records with dates
  • Correspondence establishing intent (emails, Slack, producer invoices)
  • Copyright registration certificates

Example: Midnight Run

Key principle: Signed contract > Unsigned correspondence

Evidence quality matters. A signed PDF beats an unsigned draft. A dated registration beats an undated one. A notarized document carries more weight than a plain email.

Legal Variance
5

Negotiation

Most conflicts are resolved through negotiation before reaching formal arbitration.

~70%of conflicts resolved at negotiation stage

Example: Midnight Run

Industry Norm
6

Decision & Resolution

Once parties reach agreement (or a determination is made), the resolution is formalized.

7

Archive

After resolution, the conflict record is archived with all submitted evidence, the timeline of events, resolution terms, and pattern data. Archived conflicts are a valuable resource — patterns across resolved cases reveal systemic issues like distributor gaps, PRO registration mismatches, or recurring split sheet problems that can be addressed upstream.